Returns & Exchanges

At Hookups, we want to ensure you are fully equipped for peak performance, which is why we offer a 30-day window for returns or exchanges on all sports gear in its original condition. If your equipment doesn't meet your expectations, our streamlined process makes it easy to get back in the game.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the unused items in their original packaging, ensuring all tags and protective seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned equipment, we will process your refund or ship your replacement items within 5-7 business days.